Frequently Asked Questions

Everything you need to know about our simple, honest food products.

How do you ensure the quality of your ingredients?

At Unpretentious, we source our ingredients directly from trusted farmers and suppliers. Each batch undergoes rigorous quality checks to ensure purity, freshness, and the absence of unnecessary additives.

What is your shipping policy for perishable goods?

We use climate-controlled packaging and expedited shipping for all sensitive items. Orders are typically processed within 24 hours to ensure your products arrive in peak condition.

Do you offer international shipping?

Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our logistics to provide international shipping to more regions in the near future.

Are your products organic or non-GMO?

We prioritize natural, non-GMO ingredients across our entire catalog. While not every product is certified organic, we clearly label all certifications on the product pages and packaging.

What is your return policy for food items?

Due to health and safety regulations, we cannot accept returns on food products. However, if your order is damaged or incorrect, please reach out to our support team within 7 days for a full refund or replacement.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.