Returns & Refunds Policy
At Unpretentious, we stand behind the quality of our ingredients and want you to be completely satisfied with your purchase. If your order arrives damaged or does not meet our quality standards, we offer a straightforward return process within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and a brief explanation of the issue regarding your food items.
Verification Process
For quality assurance, please provide photos of the product and packaging if the item arrived damaged or compromised.
Prepare Your Package
Once approved, securely pack the items. For food safety reasons, we will provide specific instructions based on whether the seal is broken.
Receive Your Refund
After we receive and inspect the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing